Support
How can we help?
Quick answers to the most common questions. Can't find yours? Email kseniakirilyuk@gmail.com — I answer everything personally, usually within a day.
Booking & payments
I paid — what happens next?
Within minutes you receive a confirmation email with your receipt and reserved place. Then comes your invitation to the members' WhatsApp community, and a welcome note with everything you need for day one.
I paid a deposit. How do I pay the balance?
We'll email you a secure payment link for the remaining amount — it's due no later than the first class. Your place is held in the meantime.
Is my card information safe?
Yes. Payments are processed by Stripe on their secure pages — we never see or store your card number.
Can I get a refund?
Full refund any time before your module or pass starts, no questions asked. After the start date, your place is transferable to a friend or convertible to credit. Details in the
Terms of Service.
Classes & schedule
Where exactly are the classes?
A private dance studio in Midtown West, near Penn Station — the exact address and entrance details are shared privately after registration.
I can't make my class. What do I do?
Write to us at least 12 hours before the session and we'll reschedule you free. For module students, one missed class can be transferred to a friend.
Do I need experience or a partner?
No to both. All levels train in one group — every exercise scales to you — and everything is solo technique and choreo.
What should I wear or bring?
Clothes you can move in and socks or flat shoes for the first weeks. Heels come gradually. Water is a good idea.
Community
How do I join the WhatsApp community?
The invitation link comes after your booking. If it didn't arrive or expired, just email us and we'll send a fresh one.
I want to hear about new slots but can't join now.
Join the list on the
main page — new slots, groups, and events go to the list first.